Right of withdrawal

Right of withdrawal

Consumers have the statutory right of withdrawal. The consumer generally bears the costs of the return. The right of withdrawal will be stated when the contract is concluded.

The contract can be canceled within 14 days without giving reasons. The cancellation period begins when you become aware of the cancellation instructions, but not before the day on which you or a third party named by you who is not the carrier takes possession of the goods.

To exercise your right of withdrawal, please send us a message with the subject and order number. Notification via email is sufficient (zhu.radunski.gbr@gmail.com).

Once the revocation takes effect, all recorded payments from the relationship affected by the revocation will be paid back within 14 days of receipt of the revocation. We can refuse the refund until you have provided proof that the goods have been returned. The goods must have been sent within 14 days of the cancellation. The refund will be made via the payment method used when ordering.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

The right of withdrawal expires at the latest 1 year and 14 days after conclusion of the contract, Section 356 Paragraph 3 in conjunction with Section 355 Paragraph 2 BGB.

A loss in value only needs to be compensated if it is due to use that goes beyond an examination of the nature, properties and functionality of the goods.

The return address is:

Oscar Radunski

Traberstieg 5

22941 Bargteheide

Email: zhu.radunski.gbr@gmail.com